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Relief Efforts

Our purpose at Keilhauer is to Make Work Comfortable For All – and right now, the need to feel comfortable, safe and protected at work has never been more important, especially for healthcare workers on the frontline. That’s why we’ve begun creating gowns and face shields for healthcare workers in need.

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Resources

In this challenging time, we know you have questions. Here are some resources that may help.

03

Operations Updates

Our purpose at Keilhauer is to Make Work Comfortable for All. That means we’re doing all we can to support our employees, customers and partners.

After completing a voluntary, three-week closure to reorganize our facilities, Keilhauer has returned to production as of April 14, 2020. We are currently open for business and ready to help our customers’ in all their design projects and needs.

To protect our employees we are operating with reduced staffing and new protocols, which include:

Adjusted shift and staff schedules to reduce the number of employees in our facility at one time

Increased sanitization and cleaning of the facility, including all equipment

Personal Protective Equipment (PPE) and hand sanitizer are available at all times

Implemented new space planning to maintain social distancing measures

Cancelled all scheduled gatherings to reduce the number of employees in a single area

Screening visitors before entering our facilities

Ensured all products entering or leaving our facility are fully sanitized

Added access to telehealth services to our employees’ health insurance

To encourage social distancing, Keilhauer staff are working from home where possible. We continue to work with our partners and customers, to provide support and deliver on our commitments.

Keilhauer sales reps are available by phone and email

Our sampling dispatch is in service

Customer Service is available by email, customer.service@keilhauer.com, or phone 1-800-724-5665

Our supply chain is intact and we are working to fulfill all orders

Accounting remains available to process all payments and bills

Showrooms in Chicago, New York and Toronto are open by appointment only

Due to the nature of this pandemic, we understand that many design projects have been delayed and/or accelerated. Where possible, Keilhauer will try and accommodate these changes but ask for customer’s patience as we work through this ever-changing landscape. We are able to store product orders in our warehouse, and are taking steps so that we can expedite for emergencies.

We will continue to support our employees, customers and partners during these challenging times. Thank you for your support and understanding. We wish you good health.